Is POLLO ONLINE fraud?

• Subscription Services: Customers may unknowingly sign up for a subscription during account creation or while using the site, leading to recurring charges.
• In-App Purchases: Users might make purchases for additional features or upgrades within the app, which could lead to unexpected charges on their accounts.
• Free Trials: Users often report being charged after a free trial period ends, especially if they forgot to cancel their subscription in time.
• Multiple Accounts: Some users may accidentally create multiple accounts or sign up with different emails, resulting in charges from each account.
• Third-Party Services: Charges may also come from affiliated services or products that integrate with pollo.net, which users may not be fully aware of.
• Premium Features: Engaging with premium features that are not clearly marked could incur charges that users did not anticipate.
• Failed Payment Attempts: Users reported being charged multiple times due to processing issues, leading to duplicate charges on their accounts.
• Account Resubscription: Some users discussed automatic renewal processes where their accounts are reactivated, leading to unwanted charges.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the pollo.net via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the pollo.net refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with pollo.net, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.