Is POLLO SERVICES fraud?

• Monthly Subscriptions: Customers may be charged for a recurring subscription service, which can be easy to overlook if they signed up without remembering.
• One-Time Purchases: Users might receive charges for individual transactions, such as food or products ordered through the platform.
• Add-On Services: Charges may occur for additional features or services, like delivery options or enhanced listings.
• Free Trials: Some users report being billed after a free trial period ends, often without receiving clear notifications prior to the charge.
• Family Accounts: If using a shared account, charges can come from other family members making purchases without your knowledge.
• In-App Purchases: Users may inadvertently make in-app purchases for upgrades or new features that lead to unexpected charges.
• Currency Conversion Fees: International users might see additional charges due to currency exchange costs when transactions occur in different currencies.
• Promotional Offers: Some users might not realize that promotional deals can automatically convert to paid subscriptions unless cancelled promptly.
• Account Mismanagement: Misunderstanding billing cycles or settings can lead to unexpected renewals or charges that customers did not intend to authorize.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the pollo.net via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the pollo.net refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with pollo.net, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.