Is Tobii Pro fraud?

• Subscriptions: Customers may be charged for ongoing subscriptions to software services or products offered by Tobii.
• Purchases: One-time charges can occur from purchasing specific products, such as hardware or software.
• Free Trials: Users may forget to cancel a free trial, resulting in automatic charges after the trial period ends.
• Service Fees: Charges might apply for additional services like extended warranties or premium support.
• Updates: Some users reported unexpected charges related to software updates that require additional payment.
• Account Mismanagement: Erroneous charges can occur due to multiple accounts created by the same user or accidental purchases.
• Currency Conversion: International users sometimes see extra fees due to currency conversion and international transaction fees.
• Replacement Products: Customers may unknowingly order replacement parts or products if they are confused by the order process.
• Bundles or Promotions: When opting for bundles, users might not realize some items are automatically charged if a specific item is not cancelled in time.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the tobii.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the tobii.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with tobii.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.