Is SeatGeek Transaction fraud?

• Ticket Purchases: Customers may see charges for purchasing tickets to events, which include the face value of the tickets plus any additional fees.
• Service Fees: Many users report experiencing unexpected charges from service fees that are added during the checkout process, which can significantly increase the total cost.
• Subscription Services: Some users have mentioned being charged for subscriptions associated with SeatGeek, such as premium features or memberships that provide access to exclusive offers.
• Canceled Events: In cases of canceled or rescheduled events, users have noted charges appearing before refunds are processed, leading to confusion until the money is returned.
• Ticket Resale Fees: For users who sell tickets on SeatGeek, they might see charges related to resale fees deducted from their earnings.
• Event Notifications: Some customers reported being charged for alerts or notifications related to specific events, particularly if they signed up for premium notifications.
• Account Mismanagement: There are instances where users claimed to be charged due to account mismanagement, such as forgotten subscriptions or linked payment methods that triggered automatic charges.
• In-App Purchases: Users on mobile platforms may have unintentionally made in-app purchases for features or upgrades without realizing it.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the seatgeek.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the seatgeek.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with seatgeek.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.