Is SeatGeek fraud?

• Ticket Purchases: Customers often see charges for tickets they bought for events through SeatGeek.
• Service Fees: Many users report additional charges related to service fees that are applied during the checkout process.
• Refunds or Exchanges: Charges may appear if customers request a refund or an exchange that involves fees.
• Subscription Services: Some users have been charged inadvertently for subscription services linked to SeatGeek.
• Verification Holds: Temporary holds may appear on accounts for verification purposes often before confirming a purchase.
• Resale or Marketplace Fees: Sellers using SeatGeek's platform might incur fees when listing tickets for resale, which can lead to charges being displayed.
• Failed Transactions: Some users see charged amounts for failed transactions that revert later, which can confuse account statements.
• Promotional Offers: Charges for promotional offers or upsells during the purchase process can unexpectedly appear on statements.
• Account Maintenance Fees: Occasionally, users mention unexpected account-related charges, possibly linked to maintaining a SeatGeek account.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the seatgeek.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the seatgeek.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with seatgeek.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.