Is SeatGeek LLC fraud?

• Ticket Purchases: Customers often see charges from SeatGeek as a result of buying tickets for events, concerts, or sports games.
• Service Fees: Extra charges may be applied for service fees associated with the purchase of tickets, which can be added at checkout.
• Mobile App Charges: Some users have reported charges they did not expect when making purchases through the SeatGeek mobile app.
• Account Subscriptions: Users who signed up for subscription services or premium features might see recurring charges after the trial period ends.
• Order Errors: Misunderstandings or errors in the ordering process might result in duplicate charges if a user inadvertently places the same order multiple times.
• Refund Policies: In instances where users thought they canceled an order, charges may still appear due to the specific terms of the refund policy.
• Payment Method Issues: Some users reported unexpected charges linked to their saved payment methods if they had multiple accounts or shared payment information.
• Pre-transaction Holds: On occasion, SeatGeek may place a hold on a user's account for verification purposes that appears as a charge but is resolved before the final transaction is completed.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the seatgeek.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the seatgeek.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with seatgeek.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.