Is POLLO DIGITAL fraud?

• Subscription Fees: Customers might be charged for recurring subscription plans that they signed up for, often without realizing they were on an automatic renewal cycle.
• Service Fees: Charges could occur due to using premium features or services offered by Pollo, which may not have been clear at the time of use.
• In-app Purchases: Users may make purchases for additional content or features within the app, resulting in unexpected charges.
• Free Trials: Some customers report being charged after a free trial period ends, often due to forgetting to cancel the trial.
• Error Transactions: Instances of double billing or erroneous charges can happen, leading to more than one charge for the same service.
• Account Sharing: Charges may stem from multiple users sharing an account, which can lead to cumulative charges that one user may not expect.
• Funds on Hold: Some users found that their account may show charges as payments pending for services rendered, causing confusion about final amounts.
• Family Accounts: Shared family plans can cause individuals to see charges for services used by other family members without their knowledge.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the pollo.net via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the pollo.net refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with pollo.net, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.