Is ZOSO SRL ONLINE fraud?

• Subscription services - Users often report signing up for a subscription that they may not have fully understood or noticed during the sign-up process.
• In-app purchases - Some customers mention charges related to in-app purchases that occurred while using the service's platform.
• Free trial conversion - Customers have stated that they unknowingly entered a paid subscription after a free trial period ended.
• Billing errors - There are claims of unexpected charges that users believed were mistakes or duplicates.
• Accidental purchases - Users have shared experiences of accidentally completing a purchase they did not intend to make.
• Third-party services - Some charges may relate to third-party services associated with Zoso that users signed up for without realizing.
• Upgraded services - Individuals have mentioned being upgraded to a higher tier of service automatically, leading to increased charges.
• Membership fees - Reports exist indicating that periodic membership fees might be charged for ongoing access to premium features.
• Failure to cancel - Users frequently indicate that they were charged due to not successfully canceling a subscription before the renewal date.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the zoso.biz via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the zoso.biz refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with zoso.biz, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.