Is VP*VideoPoker fraud?

• Subscription Fees: Users may sign up for a monthly or yearly subscription for premium features, which can result in recurring charges.
• In-App Purchases: Players often make purchases for virtual items, coins, or power-ups within the games, leading to charges on their accounts.
• Trial Conversion: Some users report being charged after a free trial expires without realizing they needed to cancel beforehand.
• Account or Game Fees: Certain services or special games may have associated fees that users might overlook, resulting in unexpected charges.
• Multiple Devices: Users playing on multiple devices may not realize that their purchases sync across platforms, leading to charges on different accounts.
• Unintentional Clicking: Some users mention accidentally purchasing items or subscriptions due to confusing interfaces or advertisements.
• Family Sharing: Charges could arise from family members using shared accounts, especially in cases where multiple users engage with the app.
• Advertising Services: Users engaging with ads for additional bonuses or credits might inadvertently incur fees related to promotional offers.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the videopoker.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the videopoker.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with videopoker.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.