Is T&S Brass Online fraud?

• Product Purchases: Customers may receive charges for items they ordered directly from T&S Brass, including faucets, fittings, and accessories.
• Subscription Services: Some users reported being enrolled in recurring payment plans for maintenance or subscription services without realizing it.
• Shipping Fees: Charges may include shipping costs for online orders, which can sometimes surprise customers.
• Installation Services: Customers might be charged for professional installation services that were opted into during the purchase process.
• Returns and Restocking Fees: Some customers experienced charges related to returning items, including restocking fees that were not clearly stated.
• Service/App Maintenance Fees: If utilizing any digital platforms provided by T&S Brass for their products, charges might occur for maintenance or support services.
• Unauthorized Charges: A few experiences mentioned unexpected charges that users disputed, indicating potential issues with billing practices or errors.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the tsbrass.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the tsbrass.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with tsbrass.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.