What is "T&S Brass Co"?
T&S Brass is a company that supplies plumbing and foodservice products, mainly focusing on faucets, fittings, and other kitchen essentials. They offer subscription services for regular orders, which is handy for businesses that need to restock supplies frequently. If you're seeing a bill from them, it might be for those subscription services or products you've ordered for your restaurant or kitchen.
- T&S Brass Co: The name of the company where the transaction took place, often indicating it is a business that sells plumbing fixtures and fittings.
- T&S: An abbreviation for the company's full name, which often stands for the founders' names (e.g., Turner and Smith).
- Brass: Refers to the material used in many of the products sold by the company, showing their focus on durable plumbing fixtures made from brass.
- Co: Short for "Company," indicating that this is a business organization.
Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from T&S Brass?
- Product Purchases: Customers may see charges for items they ordered, including faucets, fittings, or other plumbing supplies.
- Subscriptions: Some users report being charged for automatic reorders or subscription services related to maintenance or replacement parts.
- Shipping Fees: Charges may also include shipping costs associated with their orders, which some users overlooked.
- Return Fees: In some cases, customers might incur charges for returning items or restocking fees.
- Service Fees: Additional charges may appear for services such as installation or consultation that were included in their order.
- Warranty or Protection Plans: Some reports indicate charges for extended warranties or service plans that users might not have fully understood.
- Unintentional Clicks: Users have reported charges due to accidental clicks on subscription offers or promotional items while browsing the site.
If I see this charge, what should I do?
If you see this charge and aren’t expecting it, you have various options.
First, try to contact the tsbrass.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the tsbrass.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with tsbrass.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
T&S Brass Customer Service Info
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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