Is TrueTimber.com fraud?

• Subscriptions: Some users report being charged due to automatic renewals of subscription services they signed up for.
• Purchases: Customers might see charges after making one-time purchases of products from the TrueTimber website.
• Backorders: Charges may appear for products that were on backorder, leading to delayed billing until the item ships.
• Shipping Fees: Additional charges can occur if shipping costs are calculated separately from the product price.
• Returns: Some users have experienced charges related to return shipping fees when returning purchased items.
• Sales Tax: Depending on the customer's location, applicable sales tax may result in higher charges than expected.
• Service Fees: Certain promotional items or events might include service fees that could lead to unexpected charges.
• Gift Cards: If a user purchases or reloads a gift card, it may appear as a charge on their account.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the truetimber.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the truetimber.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with truetimber.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.