Is TruBrain.com fraud?

• Subscription Services: Many users have reported that they signed up for a subscription plan, which automatically renews, resulting in recurring charges to their accounts.
• One-Time Purchases: Customers might see charges related to one-time product purchases, such as specific nootropic supplements sold by TruBrain.
• Free Trials: Some users expressed confusion over being charged after opting for a free trial, not realizing that entry into the trial included automatic enrollment into a paid subscription post-trial.
• Shipping Fees: Charges may also include shipping fees for physical products ordered, which can be a separate charge from the product price.
• Multiple Products: Users might see multiple charges if they ordered various products in one transaction, as each product may generate its own charge on their statement.
• Account Errors: Occasionally, users discussed instances of unexpected charges due to misunderstandings or errors in account settings, leading to confusion over whether they had active subscriptions.
• Promotional Charges: Some customers have experienced charges related to promotional offers or discounts that transitioned into regular billing cycles without clear notice.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the trubrain.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the trubrain.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with trubrain.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.