What is "Tony's Pies"?
Tony's Pizza specializes in delivering delicious frozen pizzas right to your door, making weeknight dinners super easy. They offer subscription services where you can choose your favorite pizzas to be sent to you regularly, so you never run out of tasty options. If you've seen a charge from them on your account, it's probably for your subscription or a one-time pizza order.
- Tony's Pies: The name of the business where you made the purchase.
- POS: Point of Sale, which is where the transaction took place, usually at a cash register.
- PUR: Indicates that this is a purchase transaction.
- 123: A reference number for the transaction, which helps in tracking or resolving any issues.
- Main St: The street name where the business is located.
- XXXXXXXXXXXX: Part of your payment card number, masked for security reasons to protect your sensitive information.
Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from Tony's Pizza?
- Order Confirmations: Customers often see charges after placing an order for pizza or related items on the website.
- Delivery Fees: Additional charges may be applied for delivery services depending on location.
- Tipping: Users may include tips for delivery drivers as part of their transactions, resulting in higher amounts.
- Subscription Services: Some users report signing up for promotional meal plans or subscriptions which can lead to recurring charges.
- Online Reservations: Charges may occur if users reserve tables or special events that require a deposit.
- Merchandise Purchases: Customers may buy branded merchandise or gift cards, resulting in additional charges on their accounts.
- Promotional Offers: Users sometimes forget they opted into promotional services or loyalty programs that incur charges if not canceled.
- Accidental Orders: Some customers accidentally create multiple orders, leading to unexpected charges on their accounts.
- In-app Purchases: If using an app to order, charges might come from in-app add-ons or enhancements.
- Refund Delays: Users sometimes expect refunds for canceled orders that may take time to process, leading to confusion regarding their charges.
If I see this charge, what should I do?
If you see this charge and aren’t expecting it, you have various options.
First, try to contact the tonys.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the tonys.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with tonys.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
Tony's Pizza Customer Service Info
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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