Is TOMS Charity fraud?

• Subscriptions: Users may have unknowingly signed up for a recurring subscription service, which results in regular charges to their accounts.
• Purchases: Direct purchases of products or services, such as merchandise or donation campaigns, can lead to immediate charges.
• Trial Periods: Some users reported being charged after a free trial period ended, not realizing they needed to cancel before the trial expired.
• Donation Options: If users opted to donate while completing a purchase, they might see an additional charge for the donation amount.
• Service Fees: Certain transactions may incur service fees, which can appear as additional charges on the user’s account.
• Family Account Changes: Charges can arise from changes to family accounts, especially if a new member is added or a subscription plan is altered.
• Multiple Accounts: Users with multiple accounts have reported confusion leading to charges from accounts they thought were inactive.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the toms-mtl.org via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the toms-mtl.org refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with toms-mtl.org, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.