Is Tobii VR fraud?

• Subscriptions: Users may have signed up for a subscription service related to Tobii's products, which results in recurring charges.
• Product Purchases: Customers may see charges for hardware or software purchases made on the Tobii website.
• Software Licenses: If users have activated software that requires a license fee, this could lead to charges on their accounts.
• Trial Period Expiry: Those who enter a free trial may be automatically charged once the trial period ends if they do not cancel.
• Service Fees: Charges might reflect fees for additional services, such as technical support or setup assistance.
• Account Changes: Users who modify their account settings or upgrade services may incur additional charges.
• International Transactions: Charges from Tobii may also appear due to conversion fees or other international payment processing costs.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the tobii.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the tobii.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with tobii.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.