Is Tobii Tech fraud?

• Subscription Fees: Many users may sign up for a subscription service to access premium features or software, which can result in recurring charges.
• Purchases of Hardware: Customers might see charges related to the purchase of Tobii hardware, such as eye trackers or specialized equipment.
• Software Licenses: Users may pay for software licenses for Tobii's applications or services, leading to one-time or ongoing charges.
• Trial Conversions: Some users might mistakenly sign up for a free trial, which later converts to a paid subscription if not cancelled in time.
• Shipping Fees: Charges can also come from shipping fees associated with hardware purchases or returns.
• Support Services: Some users may pay for additional support services beyond standard customer support, resulting in charges.
• Auto-Renewals: Users might not be aware of auto-renewal features, leading to unexpected charges on their billing statements.
• Third-Party Services: If Tobii's products are used in conjunction with third-party applications, there might be additional charges from those services.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the tobii.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the tobii.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with tobii.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.