Is ThompsonGas.com fraud?

• Monthly Service Fees: Customers might be charged for ongoing delivery services or maintenance fees related to their propane use.
• Delivery Charges: Charges may occur for scheduled propane deliveries, including any applicable fuel surcharges.
• Equipment Rental: Users might see charges for renting equipment such as propane tanks or related hardware.
• Subscription Services: Some customers may unknowingly subscribe to services that include regular deliveries or monitoring systems.
• Usage Charges: Charges based on the amount of propane consumed can appear, especially during peak usage times or seasonal changes.
• Late Fees: Charges could be imposed for late payments or missed billing cycles.
• Installation Fees: Customers may see charges if they opted for installation services for new equipment.
• Service Calls: Fees may apply for service technicians dispatched for repairs or maintenance outside of regular service.
• Customer Account Fees: Charges related to account management or administrative costs could also appear on statements.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the thompsongas.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the thompsongas.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with thompsongas.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.