Is New Atlantis Membership fraud?

• Subscriptions: Many users reported being charged for recurring subscriptions they may not have remembered signing up for, often due to a free trial that converted into a paid plan.
• Purchases of digital content: Charges may arise from purchasing articles, e-books, or other digital media offered on the site.
• Membership fees: Some users mentioned a membership model that requires a fee for access to exclusive content or benefits.
• Services used: Charges can occur from specific services accessed on the platform, such as consultations or special events.
• Account upgrades: Customers might unknowingly upgrade their accounts, leading to higher charges.
• Customer errors: Users occasionally report accidental purchases due to site navigation issues.
• Promotions and add-ons: Those who opted for add-ons or promotional content found unexpected charges on their accounts.
• Free trial expiration: Individuals mentioned that they were charged after a free trial period ended without cancellation.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the thenewatlantis.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the thenewatlantis.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with thenewatlantis.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.