Is HIBACHIEXPRESS fraud?

• Subscription Services: Some users might subscribe to meal plans or delivery services offered by Hibachi Express, leading to recurring charges.
• Online Orders: Customers may experience charges from online orders placed for food delivery or pickup.
• Additional Fees: Extra charges can arise from add-ons like extra sauces or items not included in the base meal price.
• Promotional Charges: Users who opt into promotions or loyalty programs might see charges associated with these offers if terms are not met or understood clearly.
• Catering Services: Larger order requests for events or catering can lead to higher charges than expected.
• Tips and Service Charges: Tipping or selling at events might automatically include service charges, resulting in higher total charges at checkout.
• Merchandise Purchases: Users buying branded items or gift cards can also see unexpected charges related to these transactions.
• Taxes and Gratuity: Some users noted that local taxes or mandatory gratuity could lead to increased charges at checkout.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the thehibachiexpress.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the thehibachiexpress.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with thehibachiexpress.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.