Is TheDimSumCo.com fraud?

This article and service are not officially affiliated with The Dim Sum

The Guide to Understanding Why You Were Charged By “TheDimSumCo.com” and What To Do About It (thedimsumco.com)

Bella Khan, Subscription Cancellation Expert

Published February 1, 2026

Last updated February 1, 2026

1 min read

What is "TheDimSumCo.com"?

TheDimSumCo.com offers a fun way to enjoy dim sum by delivering tasty meals right to your door. They have subscriptions that let you get fresh dim sum regularly, making it super convenient for busy days or special occasions. If you see a charge from them, it's likely for one of these tasty deliveries or your subscription plan.

TheDimSumCo: The name of the business where you made the purchase, indicating it's a company that specializes in dim sum food.
.com: This indicates that TheDimSumCo has an online presence, meaning you can likely find them on the internet to order food or learn more about their offerings.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from The Dim Sum?

Subscription Services: Customers may have signed up for a recurring subscription that automatically charges their account.
One-Time Purchases: Charges could results from individual orders placed through their website, including various menu items.
Delivery Fees: If the order was delivered, customers might see additional charges for delivery and service fees.
Loyalty Programs: If enrolled in a loyalty program, automatic deductions for membership fees may occur.
Accidental Purchases: Some users reported mistakenly ordering extra items, leading to unexpected charges.
Promotional Offers: Certain promotions might involve automatic charges after an initial trial period.
Cancellations or Refunds: Sometimes charges remain on the account even after canceling or refunding an order.
Tips for Delivery: Customers may add tips to their orders, which can increase the total charge.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the thedimsumco.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the thedimsumco.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with thedimsumco.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

The Dim Sum Customer Service Info

If you need assistance, here's how you can get in touch with The Dim Sum's support team.

Phone

The phone is not available.

support@thedimsumco.com

Site

https://thedimsumco.com/pages/contact

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from The Dim Sum show up?

DIMSUM THE DIM SUM CO DIM SUM DIMSUMCO DIMSUM-ORDER DIMSUM-PURCHASE DIMSUM-ONLINE DIM SUM CO DIMSUM-TAKEOUT DIMSUM-DELIVERY

The Easiest Way to Cancel The Dim Sum

If you're frustrated trying to cancel your subscription, membership, or bill from The Dim Sum—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.