Is S&S fraud?

• Subscription Services: Users might subscribe to recurring services that lead to monthly charges.
• One-Time Purchases: Charges may result from single transactions for products purchased on the marketplace.
• Free Trials: Some customers report being charged after signing up for a free trial that auto-converts to a paid subscription if not canceled in time.
• Membership Fees: Monthly or annual fees for premium memberships may appear as charges.
• In-App Purchases: Charges could stem from in-app purchases made through mobile apps linked to the marketplace.
• Service Fees: Transactions might include service or processing fees not clearly outlined at the point of sale.
• Account Sharing: Users have noted charges when sharing account information with others who may make purchases unintentionally.
• Family Plans: Family plan subscriptions sometimes lead to multiple accounts being billed, accumulating charges.
• Currency Fluctuations: Charges may vary due to currency exchange rates, leading to unexpected totals.
• Unauthorized Transactions: Some users report unauthorized charges potentially due to compromised account information.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the ssmarketplace.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the ssmarketplace.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with ssmarketplace.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.