Is Smitty's Family Restaurant fraud?

• Monthly Subscriptions: Users may have unintentionally signed up for a subscription service that automatically renews each month.
• In-App Purchases: Customers could accidentally make purchases within an app linked to Smitty's, leading to unexpected charges.
• Trial Periods: Taking advantage of trial periods can result in charges if the user forgets to cancel before the trial ends.
• Failed Transactions: Some users reported being charged multiple times due to transaction errors or bugs in the system.
• Additional Fees: There may be hidden fees associated with services that are included in the total amount charged.
• Misleading Promotions: Promotions that are not clearly outlined can lead to confusion about pricing, resulting in higher charges than anticipated.
• Cancelled Orders: Users experienced charges for orders that they believed were cancelled but were processed nonetheless.
• Payment Information Errors: Incorrect payment information can cause delays and multiple charges while the system tries to authorize payments.
• Gift Cards: Purchasing gift cards can sometimes lead to additional fees or incorrect balances reflected after the transaction.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the smittys.ca via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the smittys.ca refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with smittys.ca, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.