Is ScrapeHero.com fraud?

• Subscription Fees: Many users mention being charged for monthly or annual subscriptions for services they signed up for on ScrapeHero.
• Data Scraping Services: Charges can occur for specific projects or data scraping tasks that users commissioned through the platform.
• API Usage: Users often incur fees based on their API usage, especially if they exceed the free tier limits.
• Payment for Additional Resources: Some users report charges for additional computing resources or enhanced capabilities during their scraping projects.
• Upgrade Fees: When users upgrade to a higher tier for better features or increased limits, they may notice additional charges.
• Inactivity Charges: A few users have flagged potential charges for accounts that remain inactive for extended periods, though this may vary.
• Service Fees: There are mentions of extra service fees for premium support or consulting services offered through ScrapeHero.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the scrapehero.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the scrapehero.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with scrapehero.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.