Is Sassy Nails & Spa fraud?

• Service Charges: Customers may receive charges for services like manicures, pedicures, or facials they have booked and received.
• Product Purchases: Charges could arise from buying retail products, such as nail polish or skincare items available at the salon.
• Tips: Many users mention being charged for tips automatically added to their final bill, especially for larger parties.
• Membership Fees: Some users have reported subscription or membership fees for loyalty programs that offer discounts on services.
• Cancellation Fees: Customers creating appointments and then canceling may incur a fee as per the salon's cancellation policy.
• No-Show Charges: Clients who fail to show up for appointments might be charged a fee to discourage this practice.
• Additional Services: Customers may unknowingly opt for additional services (like nail art) during their visit, leading to higher charges.
• Gift Cards: Purchases of gift cards can appear as charges, especially if bought in bulk for friends or family.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the sassynailsapex.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the sassynailsapex.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with sassynailsapex.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.