Is Sanctuary Home Decor - Online fraud?

• Product Purchases: Customers may see charges for items they have directly ordered from the website, including furniture, decor, and accessories.
• Subscription Services: Some users might unknowingly subscribe to a service that offers regular home decor updates or discounts, leading to recurring charges.
• Shipping Fees: Additional shipping and handling fees may appear on orders, which users might not have anticipated when placing their order.
• Return Fees: Customers who return items might incur restocking or return shipping fees, resulting in unexpected charges on their credit card.
• Trial Offers: Some users report signing up for trial offers that automatically convert to paid subscriptions if not canceled within the trial period.
• Upgrades or Add-ons: Charges for optional add-ons or upgrades might be applied without clear communication during the checkout process.
• Fraudulent Activity: Some reports indicate charges that individuals did not authorize, potentially linked to hacks or compromised accounts.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the sanctuaryhomedecor.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the sanctuaryhomedecor.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with sanctuaryhomedecor.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.