Is Ruby's Restaurant fraud?

This article and service are not officially affiliated with Ruby's Roadside Grill

The Guide to Understanding Why You Were Charged By “Ruby's Restaurant” and What To Do About It (rubysroadsidegrill.com)

Bella Khan, Subscription Cancellation Expert

Published February 1, 2026

Last updated February 1, 2026

1 min read

What is "Ruby's Restaurant"?

Ruby's Roadside Grill is a cozy spot where you can enjoy delicious burgers, sandwiches, and more, either by dining in or ordering online. They also offer a subscription service that makes it easy for regular customers to enjoy their favorites while simplifying billing. If you see a charge from them, it’s likely for your regular meal plan or delivery service, keeping your cravings satisfied! Here's what the statement descriptor looks like:

RUBY'S RESTAURANT: The name of the restaurant where you made the purchase.
DINING: This indicates the type of transaction, which is related to eating out or dining.
POS: Point of Sale; this means the place where the transaction took place, usually at a cash register or payment terminal.
PURCHASE: This confirms that you made a buying transaction.
DATE: The day when the transaction occurred, helping you keep track of your spending.
LOCATION: The address of the restaurant, which indicates where you made the purchase.
CARD NUMBER: The last four digits of your card number, which helps identify your payment method without revealing your full card information.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Ruby's Roadside Grill?

Online Orders: Customers might see charges for food orders placed through the Ruby's Roadside Grill website or app.
Delivery Fees: Charges may include additional fees for delivery services if ordered through third-party platforms.
Subscriptions: Some users report being enrolled in a mailing list or loyalty program that may have subscription-based charges.
Catering Services: Charges could arise from larger catering orders or party bookings made via their site.
Gift Cards: Purchasing gift cards for customers or friends can result in charges appearing on statements.
Promotional Offers: Certain promotional events may have charges associated with them, especially if they include special menus or experiences.
Tips and Gratuities: Automated tip options during checkout may lead to unintended charges for customers.
Account Errors: Some users have reported charge discrepancies due to mistakes in account handling or multiple orders being placed inadvertently.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the rubysroadsidegrill.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the rubysroadsidegrill.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with rubysroadsidegrill.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Ruby's Roadside Grill Customer Service Info

If you need assistance, here's how you can get in touch with Ruby's Roadside Grill's support team.

Phone

The phone is not available.

support@rubysroadsidegrill.com

Site

https://rubysroadsidegrill.com/contact/

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from Ruby's Roadside Grill show up?

RUBYS ROAD GRILL RUBYS ROADHOUSE RUBYS ROAD SIDE RUBYS BBQ RUBY'S GRILL RUBY'S DINER RUBY'S ROADSIDE RUBY'S CAFE RUBY'S ROAD SITE RUBY'S FOOD RUBYS RR GRILL RUBYS RESTAURANT

The Easiest Way to Cancel Ruby's Roadside Grill

If you're frustrated trying to cancel your subscription, membership, or bill from Ruby's Roadside Grill—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.