Is Rocky's Market Grocery fraud?

• Membership Subscriptions: Customers may be charged for automatic renewal of memberships or subscriptions that were initially agreed upon when signing up for services.
• Single Purchases: Charges may arise from one-time purchases made at the market, whether online or in-store.
• Delivery Fees: If customers opt for home delivery, they might see additional charges for delivery services.
• Service Fees: Extra service fees could be added for special requests or services that go beyond standard offerings.
• Promotional Offers: Customers may be charged after a trial period of a promotional offer that converts to a paying subscription unless canceled beforehand.
• Accidental Purchases: Sometimes customers may accidentally purchase items, leading to unexpected charges showing up on their accounts.
• Gift Cards or Vouchers: Utilizing gift cards or vouchers purchased online can result in charges to the original payment method if not used properly.
• Recurring Orders: If customers set up recurring orders for items, they may see charges each cycle unless they opt to discontinue.
• Refund Delays: If a refund is processed late, customers might see a pending charge before the refund officially clears.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the rockysmarket.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the rockysmarket.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with rockysmarket.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.