Is Bates Auction Co. fraud?

• Purchase of Items: Customers may see charges for items they successfully bid on and won during auctions held by Rene' Bates Auctioneers.
• Winning Bid Fees: In addition to the final bid amount, buyers often incur a buyer's premium, which is a percentage of the final bid used as a fee for processing the sale.
• Subscription Fees: Some users report being charged subscription fees for premium services or access to exclusive auction events, which may not be immediately clear upon signing up.
• Administrative Fees: Charges for handling, processing, or additional administrative services related to the auction may be applied to customer accounts.
• Late Payment Penalties: Customers who fail to complete their payment on time might incur late fees or penalties, leading to unexpected charges.
• Shipping Costs: Users may see charges related to shipping and handling for items they purchased through the auction platform.
• Deposit Fees: Some auctions require a deposit to participate, which could result in a charge that might be confusing if not clarified beforehand.
• Service Fees: Miscellaneous service fees for additional support or processes involved in a specific auction could also appear on customer statements.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the renebates.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the renebates.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with renebates.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.