Is Pretty Please Salon Co. fraud?

• Membership Subscriptions: Some users report being charged for ongoing membership subscriptions that they may have signed up for during a promotional period.
• Product Purchases: Charges may stem from buying products like shampoos, conditioners, or styling tools directly from the salon.
• Service Fees: Customers can receive charges for services rendered, such as haircuts, coloring, or treatments that may not have been fully understood at the time of booking.
• No-Show Fees: A few individuals encountered charges for missed appointments, which are sometimes enforced to compensate for lost bookings.
• Late Cancellation Fees: Users have mentioned being charged because they canceled appointments too close to the scheduled time, violating the salon's cancellation policy.
• Extra Charges for Add-Ons: Charges might also occur due to additional services requested during an appointment that were not initially quoted.
• Merchandise Club Renewals: Some customers reported unexpected renewals for merchandise clubs they thought were one-time purchases.
• Taxes and Gratuities: Additional costs included taxes or tips that were automatically added to the service total without prior notification.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the prettyplease-salon.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the prettyplease-salon.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with prettyplease-salon.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.