Is Pretty Please Salon & Spa fraud?

• Subscription Services: Customers may have signed up for a subscription model that charges a recurring fee for salon services or products.
• Product Purchases: Charges may originate from purchases of salon products, whether in-store or online, especially if customers did not realize they were signed up for auto-replenish.
• Service Charges: After receiving haircuts, coloring, or other aesthetic services, customers might see charges reflecting these transactions, which could include additional fees for upgrades or specialized treatments.
• Cancellation Fees: Customers who fail to give adequate notice before canceling an appointment may be charged cancellation fees as per salon policy.
• Gratuity or Tips: Some users reported seeing higher-than-expected charges, including tips that were automatically added to the final bill.
• No-Show Fees: If customers missed their appointments without notice, they could be charged a fee as a penalty.
• Group Booking Charges: For customers booking group appointments, additional fees might apply for coordination and staffing, which could lead to unexpected charges.
• Promotional Offers: Misunderstandings related to promotional discounts could lead to confusion over final costs, resulting in charges that were not anticipated.
• Loyalty Program Fees: Some loyalty programs may involve upfront fees that customers might not be aware of initially.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the prettyplease-salon.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the prettyplease-salon.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with prettyplease-salon.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.