Is Adult Services fraud?

• Subscriptions: Many users sign up for monthly recurring subscriptions that grant access to premium features. Users may forget to cancel their subscriptions before the next billing cycle.
• Upgrades: Some users may decide to upgrade their accounts for enhanced features, which can lead to unexpected charges on their cards.
• Credits for Messaging: Ashley Madison operates on a credit system for sending messages, and users might purchase credits without realizing how quickly they can deplete them.
• Special Offers: Users may opt into special promotional offers that involve additional charges, either for limited-time access or specific services.
• Inactivity Charges: Some reports suggest that accounts inactive for a period might still incur charges if originally subscribed.
• Auto-Renewal Features: Certain users have mentioned auto-renewal features that continue to charge after initial purchases unless manually disabled.
• Additional Services: Costs related to additional services like profile boosts or VIP status may occur, which users may not fully understand when they sign up.
• Refund Issues: Users frequently report difficulties in obtaining refunds for charges they believe were unauthorized or mishandled, leading to frustration.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the pingadults.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the pingadults.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with pingadults.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.