Is Photomath Inc. fraud?

• Subscription Fees: Users may have accidentally signed up for a subscription plan, such as Photomath Plus, which has a recurring fee.
• In-app Purchases: Some users report being charged for specific features or content within the app that require additional payment.
• Free Trial Charges: Users who signed up for a free trial may have been charged once the trial period ended if they did not cancel.
• Multiple Accounts: Using multiple accounts could lead to confusion about charges, especially if one account is on a paid plan and another is not.
• Family Sharing Plans: Charges may appear if a family member made a purchase using shared payment information.
• Accidental Charges: Some reports indicate that users might accidentally tap on paid features leading to unintended charges.
• Service Renewals: Automatic renewals of subscription plans may occur without clear user consent.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the photomath.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the photomath.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with photomath.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.