Is Phil and Jerry's fraud?

This article and service are not officially affiliated with Phil & Jerry's

The Guide to Understanding Why You Were Charged By “Phil and Jerry's” and What To Do About It (philandjerrys.com)

Bella Khan, Subscription Cancellation Expert

Published February 1, 2026

Last updated February 1, 2026

1 min read

What is "Phil and Jerry's"?

Phil & Jerry's is a friendly subscription service that helps you manage your pet's food and supplies easily. They deliver everything your furry friends need straight to your door, ensuring you never run out of essentials. If you're seeing a charge from them, it's likely for a regular shipment of pet products you’ve subscribed to.

Phil and Jerry's: The name of the store or restaurant where the transaction occurred.
Merchandise: Refers to the products or services that were purchased during this transaction.
Transaction Type: Indicates whether the purchase was made in-store or online, typically noted as a sale.
Date: The date when the transaction took place, helping you keep track of your purchases.
Amount: The total cost of the purchase, showing how much money was spent.
Payment Method: Indicates how the transaction was paid for, such as credit card, debit card, or cash.
Location: This may include the physical address of the store, which can help you identify where you made the purchase if you go to multiple places.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Phil & Jerry's?

Subscription Services: Many users report being charged for monthly or yearly subscriptions, which may not have been canceled in time.
Product Purchases: Charges often stem from one-time purchases of products from the website, including notifications of shipping fees or additional costs.
Trial Periods: Some users mention being billed post-trial period if they did not cancel in the specified timeframe.
Automatic Renewals: Charges may occur automatically if the user did not opt out of renewal for their subscription or service.
In-App Purchases: Users might encounter unexpected charges for purchases made within an app or service associated with Phil & Jerry's.
Payment Errors: Some customers reported double charges or errors in payment processing, leading to unexpected fees.
Fees for Additional Services: Charges could include fees for extra services or features not clearly outlined during the initial purchase.
International Fees: Users outside the country may see foreign transaction fees depending on their payment method.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the philandjerrys.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the philandjerrys.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with philandjerrys.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Phil & Jerry's Customer Service Info

If you need assistance, here's how you can get in touch with Phil & Jerry's's support team.

Phone

The phone is not available.

support@philandjerrys.com

Site

https://philandjerrys.com/contact/

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from Phil & Jerry's show up?

PHIL & JERRY'S PHIL AND JERRY'S CREAMERY PHIL & JERRY'S ICE CREAM PHIL JERRY'S PHILJERRY PHIL AND JERRY'S PHIL JERRY'S ICE CREAM PHILJERRYS.COM PHILANDJERRYS.COM P&J CREAMERY P&J ICE CREAM

The Easiest Way to Cancel Phil & Jerry's

If you're frustrated trying to cancel your subscription, membership, or bill from Phil & Jerry's—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.