Is Phil & Jerry's Ice Cream fraud?

This article and service are not officially affiliated with Phil & Jerry's

The Guide to Understanding Why You Were Charged By “Phil & Jerry's Ice Cream” and What To Do About It (philandjerrys.com)

Bella Khan, Subscription Cancellation Expert

Published February 1, 2026

Last updated February 1, 2026

1 min read

What is "Phil & Jerry's Ice Cream"?

Phil & Jerry's is a subscription-based ice cream service that delivers delicious flavors right to your door. They offer simple billing options, so you can enjoy your favorite treats without any hassle. If you see a charge from them, it's likely for your monthly or bi-monthly ice cream subscription, making it easy to indulge in a sweet treat whenever you want!

Phil & Jerry's Ice Cream: The name of the ice cream shop where you made the purchase.
ICE CREAM: The type of food item you bought, in this case, ice cream.
CHECKOUT: This indicates the point at which you paid for your items, typically at a cash register.
PURCHASE: This shows that this transaction was for buying something.
DATE: The specific day when the transaction took place.
AMOUNT: The total money spent during this purchase.
LOCATION: Details about where the shop is located, often including the city or state.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Phil & Jerry's?

Subscription Services: Customers may have signed up for a monthly or annual subscription that auto-renews, explaining recurring charges.
Product Purchases: One-time charges can occur due to orders placed for various Phil & Jerry's products or services.
Trial Periods: Some users report charges after a free trial period ends, leading to confusion if they thought they canceled in time.
Family or Shared Accounts: Charges might come from family members or shared accounts if users forget to account for others' purchases.
International Fees: For international users, some transactions may incur extra charges due to currency conversion or international fees.
Additional Services: Charges might arise if customers engaged in add-ons or premium services not included in the standard purchase.
Order Modifications: Changes after an initial order may lead to additional costs being charged later.
Membership Fees: Some users mentioned paying for exclusive membership benefits that could lead to charges.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the philandjerrys.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the philandjerrys.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with philandjerrys.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Phil & Jerry's Customer Service Info

If you need assistance, here's how you can get in touch with Phil & Jerry's's support team.

Phone

The phone is not available.

support@philandjerrys.com

Site

https://philandjerrys.com/contact/

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from Phil & Jerry's show up?

PHIL & JERRY'S PHILANDJERRYS PHILANDJERRYS.COM PHIL JERRY'S PHIL & JERRY'S CREAMERY PJ'S ICE CREAM JERRY PHIL'S PHIL JERRY'S DESSERTS PJ'S DESSERTS PHIL & JERRY'S ICE CREAM PHIL & JERRY'S CAFE PHIL & JERRY'S GIFT SHOP PHIL & JERRY'S SHOP PHILANDJERRY'S DDA PHIL & JERRY'S POS

The Easiest Way to Cancel Phil & Jerry's

If you're frustrated trying to cancel your subscription, membership, or bill from Phil & Jerry's—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.