Is PAYLOCITY*PAYROLL SERVICES fraud?

• Payroll Services: Many companies use Paylocity for processing payroll, leading to charges for employee payroll services.
• HR Software Subscriptions: Customers may have subscribed to Paylocity's HR management tools, which incur monthly or annual fees.
• Time and Attendance Tracking: Charges may arise from time-tracking features, which may be billed based on usage or the number of employees.
• Benefit Management: Some users report charges related to managing employee benefits through Paylocity's platform.
• One-time Fees: Fees for setting up services or additional features can lead to unexpected charges.
• Upgrades or Add-ons: Companies might incur charges for upgrading their service plan or purchasing additional features.
• Training or Support Services: Charges may be seen for customer support or training sessions provided by Paylocity.
• Transaction Fees: Some users mentioned transaction fees for direct deposits or payments processed through Paylocity.
• Billing Errors: Users have noted occasional billing errors or duplicate charges that can result in unexpected costs.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the paylocity.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the paylocity.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with paylocity.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.