What is "PAYLOCITY*PAYMENT"?
Paylocity is a company that helps businesses manage their payroll and human resources easily and efficiently. They offer services like payroll processing, employee management, and time tracking through their simple online platform. If you see a billing from Paylocity, it’s likely for payroll services or HR tools your employer uses to help pay you and keep track of your work data.
- PAYLOCITY: The name of the company or service that is processing the payment, in this case, it refers to Paylocity, which is a payroll and HR software company.
- PAYMENT: Indicates that this transaction is related to a payment, showing it is a financial transaction involving money being sent or received.
Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from Paylocity?
- Payroll Services: Many users are charged for payroll processing services provided by Paylocity as part of their business operations.
- Subscription Fees: Businesses may have subscribed to specific Paylocity services, resulting in recurring charges.
- Benefits Administration: Fees associated with managing employee benefits through Paylocity can lead to additional charges.
- Time and Attendance Tracking: Charges may apply for utilizing time-tracking services offered by Paylocity.
- Account Setup Fees: New users might incur one-time charges for setting up their Paylocity account.
- Additional Features: Accessing premium features or add-ons can result in extra costs.
- Product Upgrades: Users may be charged for upgrading their existing services to more advanced plans.
- Customer Support Services: Some users reported charges for advanced customer support or consultative services.
- Integration Fees: If businesses use integrations with other software, there might be associated costs.
- Mistaken Charges: Some customers have reported unauthorized or mistaken charges that they needed to dispute with Paylocity.
- Year-End Services: Some firms may receive charges for year-end services like tax filings and reporting.
If I see this charge, what should I do?
If you see this charge and aren’t expecting it, you have various options.
First, try to contact the paylocity.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the paylocity.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with paylocity.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
Paylocity Customer Service Info
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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