Is PAYLOCITY*HR SERVICES fraud?

• Payroll Services: Many users are charged for payroll processing services provided by their employer's use of Paylocity.
• Time Tracking Features: Charges may arise from utilizing time tracking tools, especially for businesses that require precise tracking for employee hours.
• Employee Benefits Management: Customers might experience fees related to the management of employee benefits, like health insurance plans.
• Subscription Fees: Some users report monthly subscription fees for additional features or services their employer has opted into.
• Integrations with Other Software: Fees can occur when integrating Paylocity with other third-party software or services.
• Training and Support: Certain charges might be linked to customer support or training sessions offered to users or employers.
• Access to Specialized Features: Costs might be incurred for accessing premium features that enhance the user experience.
• Account Setup Fees: Initial setup for various functionalities within Paylocity can result in charges depending on the service level chosen by the employer.
• Overtime Calculations: Some businesses might incur charges for paycheck calculations involving complex overtime rules.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the paylocity.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the paylocity.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with paylocity.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.