Is Order Joe's fraud?

• Subscription Fees: Some users report being enrolled in a subscription service for regular pizza deliveries, which leads to recurring charges.
• Order Mistakes: Customers occasionally find charges for orders they did not place, often due to accidental clicks or misidentification.
• Service Fees: Additional service fees or delivery charges can appear during checkout, leading to higher totals than expected.
• Tips: Automatic tips may be included, which some customers didn't realize would be added to their order total.
• Promotional Charges: Users have encountered unexpected charges related to promotional items or add-ons they may not have intended to select.
• Items Not Refunded: If an order is canceled, customers might still see charges for items that were not refunded properly.
• Account Linking: Some users linked their accounts to payment methods that resulted in unintended charges for earlier orders.
• Delivery Fees: There may be extra charges for delivery beyond what users might initially expect, especially during peak times.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the orderjoes.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the orderjoes.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with orderjoes.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.