Is Joe's Pizza & Pasta fraud?

• Purchase of Food Items: Customers may see charges related to specific orders placed for pizza, pasta, or other menu items.
• Delivery Fees: Charges often include delivery fees that are added to the total order amount when delivery is requested.
• Service Fees: Additional service fees may be applied, particularly when using third-party delivery services.
• Tip for Delivery Drivers: If tips are added at checkout, this can lead to higher final charges on credit cards.
• Subscriptions: Users participating in meal plans or subscription services for regular deliveries might encounter recurring charges.
• Promotions and Discounts: Some customers report confusion over promotional codes which might not apply as expected, resulting in unexpected charges.
• Refund Processing: Customers have mentioned seeing reversed charges for refunds or cancellations, which could lead to temporary visibility of additional charges.
• Multiple Transactions: Orders split into multiple transactions (e.g., split payments between different payment methods) can cause confusion about total charges.
• Pending Charges: Some banks may temporarily place holds on funds, which could appear as charges until finalized.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the orderjoes.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the orderjoes.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with orderjoes.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.