Is Joe's P&P fraud?

• Subscriptions: Customers may have unintentionally signed up for a monthly subscription or loyalty program when ordering, resulting in recurring charges.
• One-Time Purchases: Charges may come from a recent order for food delivery or pick-up, where the total amount includes taxes and tips.
• Service Fees: Additional charges could stem from delivery fees or service charges applied during the order process.
• Tip Charges: Users may see extra charges if they added a tip during checkout, which can increase the total billed amount.
• Multiple Orders: Customers might forget about previous orders, leading to confusion when seeing charges that combine multiple transactions.
• Cancelled Orders: There may be charges related to previously cancelled orders if the cancellation was not processed correctly.
• Pre-Authorization Charges: Some payment methods may show pre-authorization holds that appear as charges until they are finalized or released.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the orderjoes.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the orderjoes.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with orderjoes.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.