Is Once Upon a Chef Catering fraud?

This article and service are not officially affiliated with Once Upon a Chef

The Guide to Understanding Why You Were Charged By “Once Upon a Chef Catering” and What To Do About It (onceuponachef.com)

Bella Khan, Subscription Cancellation Expert

Published January 31, 2026

Last updated January 31, 2026

1 min read

What is "Once Upon a Chef Catering"?

Once Upon a Chef is a website that offers delicious, easy-to-follow recipes and meal plans to help you cook at home with confidence. They also provide subscription services where you can get weekly meal ideas and grocery lists straight to your inbox. If you see a billing from them, it might be for the meal planning subscription that gives you access to their tasty recipes. It’s perfect for anyone looking to simplify cooking at home!

Once Upon a Chef: The name of the catering business or service you are purchasing food from.
Catering: This indicates that the transaction is for food service, typically for events or gatherings.
Transaction: This can refer to the purchase you made, whether it was for a specific dish, service, or package.
Date: The date when the transaction occurred, which helps to keep track of when you made your purchase.
Location: The address or place where the service was provided or where you placed your order.
Amount: The total cost of the food or services you purchased, usually shown in the local currency.
Payment Method: This indicates how you paid for the service, whether by card, cash, or other methods.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Once Upon a Chef?

Subscription Fees: Customers may be enrolled in a meal kit subscription service that regularly charges their account.
One-Time Purchases: Users can be charged for individual meal plans or recipes they purchase directly from the website.
Additional Services: Fees may apply for extras like grocery delivery or premium recipe options that are not included in the basic subscription.
Trial Period Charges: Some customers report being charged after a free trial period automatically converts to a paid membership.
Cancellation Issues: Charges can occur if a customer fails to cancel their subscription before the renewal date.
Gift Cards: Users find charges related to gift card purchases for friends or family that may not be immediately recognized as Once Upon a Chef related.
Incorrect Billing: Some customers report erroneous charges, which can be a result of billing system errors or multiple subscriptions.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the onceuponachef.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the onceuponachef.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with onceuponachef.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Once Upon a Chef Customer Service Info

If you need assistance, here's how you can get in touch with Once Upon a Chef's support team.

Phone

The phone is not available.

hello@onceuponachef.com

Site

https://onceuponachef.com/contact/

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from Once Upon a Chef show up?

ONCEUPONACHEF OOCHARGE ONCEUPONACHEF.COM ONCE UPON A CHEF DDA-ONCEUPONACHEF OOCHARGE.COM ONCEUPONACHEF DDA OOCHARGE - ONCEUPONACHEF

The Easiest Way to Cancel Once Upon a Chef

If you're frustrated trying to cancel your subscription, membership, or bill from Once Upon a Chef—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.