Is Olive Young Co. fraud?

• Subscriptions - Some users may unintentionally sign up for subscription services that automatically charge them on a recurring basis.
• One-time Purchases - Customers might see charges for individual items they have purchased through the website.
• Shipping Costs - Charges can include shipping fees for orders, especially for international deliveries.
• Taxes and Duties - Depending on the shipping destination, additional taxes or import duties may apply and show as separate charges.
• Pre-authorization Charges - Users may notice pre-authorization charges on their card that temporarily hold an amount until the transaction processes fully.
• Promotional Promotions - Those who participated in promotional campaigns may be charged for items that seem free or discounted if conditions weren't met.
• Returns - Charges may occur due to return shipping fees or restocking fees for items returned.
• Account Errors - Some customers reported charges due to glitches or errors in their account settings or order histories.
• Multiple Orders - Customers might not realize they placed multiple orders, resulting in several separate charges on their statement.
• Gift Cards - If a user applies a gift card during checkout, they might still see a charge if the total exceeds the gift card value.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the oliveyoung.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the oliveyoung.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with oliveyoung.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.