Is New Wave Beauty fraud?

• Subscription Fees: Users may inadvertently sign up for recurring subscriptions that automatically charge their payment methods.
• Product Purchases: Charges can result from buying hair care products or retail items through the salon.
• Service Fees: Clients might be charged for specific services rendered during their appointments, such as haircuts, coloring, or styling.
• Cancellation Fees: Some users reported being charged for late cancellations or no-shows in accordance with the salon's policy.
• Late Payment Penalties: Customers might incur additional charges for not settling their bills on time.
• Add-On Services: Extra services, like deep conditioning or special treatments, can lead to higher bills than initially anticipated.
• Membership Charges: Ongoing charges could arise from a membership program offering benefits for a monthly fee.
• Promotional Charges: Users might see charges related to special promotions or events hosted by the salon, which they may have opted into.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the newwave-salon.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the newwave-salon.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with newwave-salon.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.