Is Neighb-Locksmith fraud?

• Emergency Services - Customers may be charged for urgent locksmith services outside regular business hours, which can be significantly higher than standard rates.
• Lockout Services - Charges may apply when a technician is called to help customers locked out of their homes or vehicles.
• Installation Fees - Fees for the installation of new locks or security systems often lead to additional charges that customers might not anticipate.
• Subscription Services - Some customers report being charged for monthly or yearly subscription plans that offer discounted services but may not be clearly explained upfront.
• Parts and Materials - The cost of new locks or other necessary parts can add to the total charge, particularly if high-quality or specialized materials are used.
• Service Call Fees - A nominal fee is often applied just for the locksmith to come out to survey the situation, even if no service is ultimately performed.
• Miscommunication - Users have reported misunderstandings regarding quoted prices vs. final invoices, resulting in surprise charges at the end of a service call.
• Repair Services - Charges can occur from repairs needed for locks or doors that were damaged or malfunctioning prior to service.
• Account Setup Fees - When creating an account for repeated services, some locksmith companies may charge an initial setup fee that customers may overlook.
• Shipping Fees - If parts need to be ordered and shipped, users may incur unexpected shipping fees added to their bill.
• Tax and Additional Charges - Local taxes or fees related to service provision may not be included in the quoted price and can inflate the final bill.
• Damaged Property Fees - If the locksmith inadvertently damages property while performing a service, there could be additional charges for compensation or repairs.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the neighborhood-locksmith-store.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the neighborhood-locksmith-store.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with neighborhood-locksmith-store.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.