Is Nana's Cafe Guam fraud?

• Subscription Services: Customers might see recurring charges if they signed up for a meal subscription plan or loyalty program that automatically renews.
• One-Time Purchases: Charges can arise from a one-time purchase of food, beverages, or merchandise available on their website.
• Delivery Fees: Users who opted for delivery services may see additional charges for delivery fees, especially if the order was below a certain amount.
• Cancellation Fees: If a reservation or order was canceled last minute, some users reported a cancellation fee appearing on their billing statements.
• Gratuity Charges: Larger group orders might automatically include gratuity, leading to higher charges than expected.
• Account Setup Fees: Some users mentioned charges related to setting up an account for online ordering or loyalty programs.
• Gift Card Purchases: Buying gift cards from Nana's Cafe may also reflect as charges on customer accounts.
• Charges for Add-ons: Customers might see charges for additional items or upgrades they selected while placing their orders.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the nanascafeguam.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the nanascafeguam.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with nanascafeguam.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.