Is ModernHaus SoHo Hotel fraud?

• Room Charges: Customers may see charges for their room stay, including taxes and fees that are added to the initial booking price.
• Incidental Charges: Charges for minibar items, room service, or charges for using amenities such as the gym or pool.
• Parking Fees: Charges for valet or self-parking services can add to the bill, especially if not clarified during booking.
• Service Fees: Additional fees for services such as housekeeping or concierge services that may not be included in the room rate.
• Resort Fees: Daily resort fees that cover access to hotel facilities, which may not be detailed in the initial booking confirmation.
• Cancellation Policies: Fees for canceling a reservation outside of the grace period, leading to unexpected charges.
• Damage Fees: Charges related to any damage to the room or hotel property during the guest’s stay.
• Automatic Renewals: Potential subscription services for membership programs or exclusive offers that may auto-renew without the guest's clear consent.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the modernhaushotel.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the modernhaushotel.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with modernhaushotel.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.