Is Malt and Burger Grill fraud?

• Recurring Subscriptions: Some users mentioned being charged for subscription services they signed up for without realizing they were recurring.
• Order Purchases: Customers often see charges when they complete transactions for food or drinks through the Malt & Burger website.
• Delivery Fees: Charges can include delivery fees associated with ordering through third-party apps or their website.
• Service Charges: Some patrons experienced unexpected service charges added to their final bill during checkout.
• Promotional Offers: Certain offers or deals might require a charge upfront, which some customers weren’t aware of before making a purchase.
• Gift Cards: Users purchasing gift cards may see separate charges for the card amount plus any applicable fees.
• Additional Items: Charges can arise from adding extra items or customizations to their meal or drink orders.
• Tips: A number of reviews highlighted unexpected tip suggestions automatically included in the final bill.
• Cancellations: Some users reported still being charged for orders they canceled last minute, depending on the restaurant's policy.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the maltandburger.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the maltandburger.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with maltandburger.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.