Is MAILBOXPLUS.CA fraud?

This article and service are not officially affiliated with Mail Box Plus

The Guide to Understanding Why You Were Charged By “MAILBOXPLUS.CA” and What To Do About It (mailboxplusca.com)

Bella Khan, Subscription Cancellation Expert

Published February 3, 2026

Last updated February 3, 2026

1 min read

What is "MAILBOXPLUS.CA"?

Mail Box Plus is a service that helps you manage your mail and packages easily. They offer things like mailbox rentals, package receiving, and even mail forwarding, so you don't miss any important items. If you're seeing a charge from them, it’s likely for a subscription or service related to keeping your mail safe and organized.

MAILBOXPLUS: The name of the service or company you made a transaction with.
CA: Indicates the country code for Canada, showing that this transaction is associated with a Canadian business.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Mail Box Plus?

Subscription Fees: Customers might see recurring charges for services such as mailbox rental or virtual mailbox subscriptions.
Shipping Services: Charges can arise from shipping packages, handling fees, or forwarding services that the customer may have utilized.
Package Receiving: Fees for receiving and holding packages, especially for individuals using the service for business purposes.
Mail Forwarding: Customers may incur costs for forwarding mail to different addresses as part of their mailbox service.
Premium Services: Additional charges can come from opting into premium features like scan-to-email or special handling requests.
Inactivity Fees: Some users reported being charged due to inactive accounts that incur monthly maintenance fees.
Late Fees: If a customer falls behind on payments for any service, late fees may be applied to their account.
Account Upgrades: Users might accidentally upgrade their services, leading to unexpected charges that they didn't intend to authorize.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the mailboxplusca.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the mailboxplusca.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with mailboxplusca.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Mail Box Plus Customer Service Info

If you need assistance, here's how you can get in touch with Mail Box Plus's support team.

Phone

The phone is not available.

customerservice@mailboxplusca.com

Site

https://mailboxplusca.com/contact-us/

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from Mail Box Plus show up?

MAILBOX PLUS MAILBOX PLUS CA MBXPLUS MAILBOX+CA MAILBOX SERVICES MBX SERVICE FEE MAILBOX SUBSCRIPTION MAILBOX PLUS FEES MBX+CA MAILBOX SERVICE CHARGE MBX-PAYMENT MBX-RENEWAL MAILBOXPLUS SUBSCRIPTION MBX-PLUS MAILBOX PLUS RENEWAL

The Easiest Way to Cancel Mail Box Plus

If you're frustrated trying to cancel your subscription, membership, or bill from Mail Box Plus—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.