Is Myrtle's Ice Cream fraud?

• Subscription services: Some customers have reported being charged for monthly subscriptions to exclusive flavors or memberships that they may have signed up for without realizing.
• Multiple purchases: Users have mentioned mistakenly placing multiple orders in one sitting, leading to unexpected charges on their accounts.
• Special events or promotions: Charges can occur if customers signed up for events, such as tasting sessions or workshops that required a fee but were forgotten after registration.
• Gift cards: If a gift card was purchased or redeemed, customers might see a charge that corresponds to that transaction.
• Add-ons or upgrades: Some people noted that they added toppings or upgraded their orders, which could lead to additional charges not initially anticipated.
• Mistaken transactions: There have been mentions of people accidentally reordering the same item while browsing or navigating the website, resulting in duplicate charges.
• Promotional deals: Users have been charged for promotional products that appeared to be free or discounted, leading to confusion over final billing.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the madmyrtles.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the madmyrtles.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with madmyrtles.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.